Job Type: Full-time

Remote: Remote

Customer Success & Operations ExecutiveCompany: Vaayu Software Pvt LtdLocation: Ranchi (Hybrid – Work from Home up to 2–3 days per week)Employment Type: Full-timeAbout VaayuVaayu Software Pvt Ltd () is building , a platform that connects customers with trusted local service providers. We are an early-stage startup looking for people who enjoy taking ownership, learning quickly, and contributing across multiple functions.Role OverviewWe are looking for a Customer Success & Operations Executive who can handle customer enquiries, support bookings, coordinate with service providers, and assist with lead follow-ups and sales activities.This role is ideal for someone who enjoys communicating with people, solving problems, and helping a growing startup deliver a excellent customer experience.Key ResponsibilitiesHandle customer enquiries via phone, Whats App, and emailAssist customers with bookings, rescheduling,



and support requestsCoordinate with service providers to ensure smooth service deliveryFollow up with customers and collect feedbackSupport provider onboarding and communicationMaintain records of customer interactions and bookingsAssist with lead follow-ups and basic sales activitiesEscalate operational issues when requiredRequirementsBachelor's degree in any disciplineStrong communication skills in Hindi and EnglishComfortable handling calls and customer interactionsBasic computer and internet skillsOrganized, responsive, and self-motivatedPrior experience in customer support, telecalling, operations, or sales is preferredFresh graduates with strong communication skills may also applyWhat We OfferHybrid work flexibilityDirect exposure to startup operations and growthFast learning and career development opportunitiesPerformance-based growthSupportive and collaborative work environmentInterested candidates can apply through Linked In or share their resume with Vaayu Software Pvt Ltd at [email protected] other jobs at Vaayu Software visit

📌 Customer success & operations executive (Jharkhand)
🏢 Vaayu Software Private
📍 Jharkhand