Responsibilities:

- Drive achievement of daily, weekly, monthly, and quarterly qualified lead and sales order targets by improving lead-to-order conversion rates.

- Manage day-to-day operations of a team of Tele Calling Executives, including attendance tracking, lead allocation, and performance monitoring.

- Conduct regular call audits, live monitoring, coaching sessions, and training programs to enhance call quality, sales techniques, and team productivity.

- Ensure accurate and timely CRM data entry, validate team-reported information, and generate daily, weekly, and monthly MIS reports.

- Monitor lead prioritization, minimize lead ageing, and enforce timely follow-ups to maximize conversion potential.

- Enforce compliance with approved call scripts, campaign guidelines, pricing updates, escalation protocols, and customer communication standards.

- Partner with Marketing, Quality Control, Sales Operations,



and other cross-functional teams to improve lead quality, customer experience, and overall sales process efficiency.

Requirements

- Graduate in any discipline required; PG in Sales or Marketing preferred

- 3–5 years of experience in tele calling/inside sales with a proven track record as a top-performing individual contributor.

- Hands-on experience with CRM systems, dialer platforms, and Excel-based reporting and analysis

- Prior experience in Solar, BFSI, Insurance, EdTech, or other high-ticket telesales environments.

- Solid communication skills; working knowledge of regional languages relevant to the assigned states is an advantage

- Proficiency in Excel (Pivot Tables, VLOOKUP, trend analysis) and excellent verbal and written communication skills.

📌 Team Lead - Tele Calling Telugu (AP) (Hyderabad)
🏢 Nameless
📍 Hyderabad