Key
Responsibilities

1. State
Business Delivery & Growth

- Drive monthly and annual GWP targets for the state
across all GI product lines (Motor, Health, PA, Fire, Commercial, Crop,
etc.).

- Monitor performance at cluster/district levels and
implement corrective action plans.

- Identify new growth pockets, emerging segments, and
high‑potential rural markets.


2.
Leadership & Team Management (Cluster Leads & Field Teams)

- Lead, mentor, and manage Cluster Leads and extended
field teams across the state.

- Conduct periodic performance reviews, capability‑building
sessions, and strategic planning meetings.

- Ensure disciplined execution of sales processes,
field governance, and compliance.


3.
Distribution Expansion (POSP & Corporate Channels)

- Drive expansion of POSP networks through Cluster
Leads and RAs.

- Improve POSP activation, productivity, persistency,
and overall quality of business.

- Identify, onboard, and activate state‑level
corporate partners — FPOs, Cooperatives, Agri‑Value Chain partners, NBFC‑MFIs,
SHG networks, dealer groups, etc.

- Strengthen both retail and institutional business
contributions.


4. Field
Operations, Planning & Execution

- Ensure structured field coverage across districts
and rural markets.

- Review weekly/monthly field execution plans
submitted by Cluster Leads.

- Oversee campaigns, activations, customer outreach,
and market‑development activities.

- Gather and share market intelligence and
competition insights with leadership.


5. MIS,
Reporting & Business Monitoring

- Review state dashboards, sales funnels,
productivity metrics, and micro‑performance indicators.

- Ensure accuracy and timely submission of MIS by
clusters.

- Work closely with HO for business analytics,
performance dashboards,



and product/category insights.


6. Cross‑Functional
Coordination & Issue Resolution

- Liaise with HO teams — Operations, Underwriting,
Claims, IT, Finance, HR — for state -level requirements.

- Resolve operational, technical, and process issues
impacting field performance.

- Ensure adherence to regulatory norms, internal
guidelines, and SLA timelines.


7.
Capability Building & Knowledge Enhancement

- Drive product knowledge, training, and refresher
programs across the state.

- Strengthen field capability in underwriting basics,
customer onboarding, claims processes, and POSP enablement.

- Ensure consistent communication of product changes,
system enhancements, and policy updates.