17 Aug
|
Leading
|
Mumbai
Job Title: Spa
Manager
Location: Pan
India
Employment Type:
Full -Time
Job Summary:
We are looking for an experienced Spa
Manager to oversee the daily operations of Ode Spa. The
ideal candidate will ensure high -quality customer service,
manage staff, optimize spa services, and drive business growth
while maintaining a relaxing and luxurious experience for
clients.
Key Responsibilities:
- Oversee the daily operations of
the spa, ensuring a smooth and effective workflow.
- Manage and lead spa staff, including therapists, front
desk, and housekeeping.
- Ensure
exceptional customer service and handle client
feedback professionally.
- Develop and
implement marketing strategies to increase bookings
and customer retention.
- Monitor and
maintain spa inventory, supplies, and equipment.
- Ensure compliance with health, safety, and
hygiene regulations.
- Track sales,
revenue, and profitability, optimizing operational
costs.
- Collaborate with the digital team
for online bookings, promotions,
and
automation.
- Conduct staff
training on service excellence, wellness trends, and new
treatments.
Why Join Us?
- Lead a premium wellness brand
with a focus on digital transformation.
- Competitive salary, incentives, and growth
opportunities.
- Work in a relaxing and
luxury -driven environment.
field.
experience in Spa, Wellness, or Hospitality management.
problem -solving skills.
CRM, etc.).
service.
organizational skills.