17 Aug
|
Important Group
|
Jaipur
17 Aug
Important Group
Jaipur
We are seeking a highly skilled and experienced ServiceNow Developer with 4 -6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you will play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules.
Roles and Responsibilities:
- Participate in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and/or integrations, with a strong emphasis on HRSD modules.
- Document configurations, reports, and development work thoroughly.
- Create design documents for complex technical solutions and lead customer conversations to assist with requirements gathering processes.
- Assist customers with executing testing scenarios and plans.
- Educate customers on ServiceNow products and the solutions we create for them by delivering effective demonstrations.
- Engage in timely and effective written and verbal communications with customers and teammates.
- Collaborate with and support your teammates.
- Demonstrate expert understanding of technical consultant methodologies and principles.
- Maintain a keen understanding of the products we implement and our customer’s business.
- Maintain the skills required to configure and/or develop advanced ServiceNow features (e.g., Portal, Integrations, AI Search, etc.).
- Maintain certifications, knowledge of new features with each release, and commit to continuous learning.
- Attend and participate in design workshops and design activities to help ensure requirements are technically sound.
- Participate in story grooming and pointing sessions, ensuring a clear understanding of requirements and point stories.
- Participate in stand -ups and sprint retrospectives, providing solution guidance to the project team.
- Lead Code Promotion activities.
- Write well -designed, testable, efficient code.
- Participate in peer review testing and provide test steps used during peer review.
- Participate in sprint retrospectives by delivering well -prepared solution demonstrations.
- Participate in cutover planning and develop and implement cutover plans for solution components contained in ServiceNow update sets.
- Lead Knowledge Transfer sessions with customers.
- Support Project Managers by documenting Risks, Actions, Issues, and Key Decisions in the RAID log.
- Participate in pre -sales activities as needed.
- Mentor Associate Technical Consultants and Technical Consultants.
- Deliver excellence, be agile, and stay flexible.