u003cpu003eu003cbu003eRequisition Number: u003cbu003eu003cbu003eu003cbu003eu003cbu003eu003cbu003eu003cbu003eu003cbu003e103974u003c/bu003eu003c/bu003eu003c/bu003eu003c/bu003eu003c/bu003eu003c/bu003eu003c/bu003eu00a0u003c/bu003eu003c/pu003eu003cpu003eu003cstrongu003eGCP Senior Cloud Support Engineer u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eLocation: u003c/strongu003eThis is remote opportunity.u003c/pu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eInsight u003ca name="_Int_QqObNTg9"u003eu003c/au003eat a Glanceu003c/strongu003eu003c/pu003eu003culu003eu003cliu003e14,000+ engaged teammates globally with operations in 25 countries across the globe.u003c/liu003eu003cliu003eReceived 35+ industry and partner awards in the past yearu003c/liu003eu003cliu003e$9.2 billion in revenueu003c/liu003eu003cliu003e#20u202fon Fortuneu2019s Worldu0027su202fBest Workplacesu2122 listu003c/liu003eu003cliu003e#14 on Forbes Worldu0027s Best Employers in IT u2013 2023u003c/liu003eu003cliu003e#23 on Forbes Best Employers for Women in IT- 2023u003c/liu003eu003cliu003e$1.4M+ total charitable contributions in 2023 by Insight globallyu003c/liu003eu003c/ulu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a u003cstrongu003eFortune 500 Solutions Integratoru003c/strongu003e with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.u003c/pu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eAbout the role u003c/strongu003eu003c/pu003eu003cpu003eu00a0u003c/pu003eu003cpu003eAs a u003cstrongu003eGCP Senior Cloud Support Engineeru003c/strongu003e, you will ensure our customersu2019 support issues are handled effectively. You will work with highly skilled support engineers focused on providing Google Cloud Platform solutions, including Google Kubernetes Engine, BigQuery, Cloud SQL, Google Cloud Monitoring, and related Google services. Along the way, you will get to:u003c/pu003eu003culu003eu003cliu003eEnsureu00a0accurateu00a0andu00a0timelyu00a0resolution of incidentsu00a0u003c/liu003eu003cliu003eServe asu00a0au00a0Insight escalationu00a0pointu00a0for client technical issues related to Google Cloud Platform (GCP)



or Google Workspaceu00a0u003c/liu003eu003cliu003eTriage and escalate issues to Google Support asu00a0requiredu00a0u003c/liu003eu003cliu003eSupport servers/services hosted on GCP for multiple clientsu00a0u003c/liu003eu003cliu003eProvide front line support for multiple clientsu00a0u003c/liu003eu003cliu003eNotice trends and work with team leadership to devise long-term solutions to recurring problemsu00a0u003c/liu003eu003cliu003eAssistu00a0with developing new processes to enhance customer support experienceu00a0u003c/liu003eu003cliu003eAssistu00a0with technical training of team membersu00a0u00a0u003c/liu003eu003cliu003eu003cstrongu003eBe AmbITious: u003c/strongu003eThis opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.u003c/liu003eu003c/ulu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eWhat weu2019re looking foru003c/strongu003eu003c/pu003eu003cul type="disc"u003eu003cliu003eExperience with Google Cloud Platformu00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003e3+ years of experienceu00a0utilizingu00a0u0026amp; strong knowledge on cloud database platforms such as Cloud SQL, PostgreSQL,u00a0BigQuery,u00a0BigData.u00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003e5+ years of experienceu00a0utilizingu00a0u0026amp; strong knowledge on cloud compute platforms (GCE, EC2, GKE, EKS, AKS)u00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003eExperience in providing support for Google Cloud Platform products and solutionsu00a0including,u00a0Cloud Operations (Stackdriver), and other Google-related services.u00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003eStrong understanding of access control administration (IAM, Cloud Identity, User accounts, permission models)u00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003eStrong knowledge with networking (NAT, firewalls, subnets, basic routing, load balancing, etc.)u00a0u003c/liu003eu003c/ulu003eu003cul type="disc"u003eu003cliu003eFamiliarity with common Linux troubleshooting tools (vmstat,u00a0iostat,u00a0lsof,u00a0strace, etc.)u00a0u003c/liu003eu003c/ulu003eu003culu003eu003cliu003eOpen to being on call for weekends and after hoursu00a0u003c/liu003eu003cliu003eMust be highly organized and detail-orientedu00a0u003c/liu003eu003cliu003eSuccessful at working in a team cultureu00a0u003c/liu003eu003cliu003eExcellent verbal and written communication skillsu00a0u003c/liu003eu003cliu003eStrong problem solving and Analytical/Reasoning skillsu00a0u003c/liu003eu003c/ulu003eu003cpu003eu00a0u003c/pu003eu003cpu003eu003cstrongu003eWhat you can expect u003c/strongu003eu003c/pu003eu003cpu003eWeu2019re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:u003c/pu003eu003culu003eu003cliu003eFreedom to work from another locationu2014even an international destinationu2014for up to 30 consecutive calendar days per year.u003c/liu003eu003cliu003eMedical Insuranceu003c/liu003eu003cliu003eHealth Benefitsu003c/liu003eu003cliu003eProfessional Development: Learning Platform and Certificate Reimbursementu003c/liu003eu003cliu003eShift Allowanceu003c/liu003eu003c/ulu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.u003c/pu003eu003cpu003eu003cstrongu003eu00a0u003c/strongu003eu003c/pu003eu003cpu003eu003cstrongu003eJoin us today, your ambITious journey starts here. u003c/strongu003eu003c/pu003eu003cpu003eu00a0u003c/pu003eu003cpu003eu003cemu003eWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.u003cbru003eu003cbru003eAt Insight, we celebrate diversity of skills and experience so even if you donu2019t feel like your skills are a perfect match - we still want to hear from you!u003cbru003eu003cbru003eTodayu0027s talent leadsu00a0tomorrowu0027s success. Learn more about Insight:u00a0u003cbru003eu003c/emu003eu003ca title="https://www.linkedin.com/company/insight/" href="https://www.linkedin.com/company/insight/" target="_blank" rel="noopener"u003eu003cemu003ehttps://www.linkedin.com/company/insight/u003c/emu003eu003c/au003eu003c/pu003eu003cpu003eu003cemu003eu00a0u003c/emu003eu003c/pu003eu003cpu003eu003cstrongu003eu003cemu003eInsight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.u003c/emu003eu003c/robustu003eu003c/pu003eu003cpu003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.u003c/pu003eu003cpu003eu00a0u003c/pu003eu003cpu003eInsight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 u0026amp;25 A Gurugram Gurgaon Hr 122002 Indiau003c/pu003e

📌 Senior Cloud Support Engineer SADA (India)
🏢 Recognized
📍 India