Title: Customer Support Executive – International
Voice Process | Kolkata MNC
Location: Newtown, Kolkata
Job Type: Full -Time
Industry: BPO / ITES / Customer Service
Role Category: Customer Service / Voice Process
Role: International Customer Support Executive
Job Summary:
We are hiring experienced candidates for the role of International
Customer Support Executive (Voice Process) in a leading MNC based in
Newtown, Kolkata. The candidate will handle global customer interactions,
resolve queries efficiently, and ensure high -quality service delivery across
international markets.
Key Responsibilities:
- Handle
inbound and outbound calls with international customers
- Resolve
customer queries with accuracy and empathy
- Maintain
proper documentation in CRM systems
- Meet
quality, productivity, and compliance targets
- Coordinate
with internal teams for issue resolution
Requirements
- Experience:
Minimum 1 year in BPO / Customer Support / Voice Process
- Freshers
are not eligible
- Qualification:
UG / Graduate / PG (Any stream)
- Excellent
English communication (spoken & written)
- Comfortable
with rotational shifts (including night shifts)
- Must
be based in Kolkata (Work from Office)
Benefits
• Salary: 3.85 LPA
• Provident Fund (PF) + ESIC + Health Insurance
• World -class MNC work culture with a luxurious office setup
• Home drop facility through company -provided cab service
• Growth opportunities opportunities through Internal Job Postings (IJP)
·
Other
Job Details / Key Pointers:
· Location: Newtown, Kolkata (WFO)
· Age: Open (as per policy)
· Gender: Male / Female
· Eligibility: 1 year and above experienced candidates can apply
· Qualification: UG
/ Graduate / PG
· Pass -out Year: Any
· Shift: Rotational (incl.
night shifts)
· Payroll: Direct MNC payroll
· Communication: Excellent English (Read/Write/Speak)
· Salary: 3.85 LPA
· Relocation: Not
available
📌 Join KOLKATA MNC | International Blended Process
🏢 Leading
📍 Kolkata
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