17 Aug
|
Recognized
|
Mumbai
The Customer Care
Representative will be responsible for:
- Providing customer support to
international customers over calls/chat/email
- Resolving customer issues
- Adhere to basic customer onboarding
process
- Handling customer’s claims
- Running customized reports
- Cross -functional collaboration with
internal customers as and when needed
You will be a great fit if you :
· Have exceptionally effective communication
skills (both verbal & written)
· Empathetic, patient & has a solution -oriented
thinking skills
Adaptable, agile & have accuracy in
customer data handling.
Requirements
Education Criteria:
Bachelor's degree
or equivalent Minimum Experience: Minimum six months to five (0.6 -5) years
professional experience in customer service/Sales/Support/Communication
intensive roles with international experience
- Flexible working in rotational shifts
- Willing to work for Delhi/Gurgaon location.
- Assess for resilience, tone of voice
and problem -solving attitude.
- Candidates in or around Gurgaon
(preferred)
Perks
- Attractive compensation packages
- Spread your wings and take ownership
of your career with opportunities to advance through internal promotions,
job rotations, training and leadership programs and cross -functional projects.
- Complimentary 24/7 access to our
learning platforms to support you in becoming who you want to be.
- Health & wellness, employee aid,
and rewards and recognition programs, special employee discounts on
shipping, travel, and more