Customer Success Manager (Bengaluru)

Customer Success Manager (Bengaluru)

17 Aug
|
Recognized
|
Bengaluru

17 Aug

Recognized

Bengaluru

Customer Success Manager (B2B SaaS)




Experience: 1+ Years (Mandatory in B2B SaaS)




Role Overview:




We are looking for a Customer Success Manager to manage end -to -end customer lifecycle, drive product adoption, ensure retention, and identify growth opportunities.




Key Responsibilities:




Onboard and manage B2B SaaS clients




Drive product usage and customer satisfaction




Conduct regular review meetings (QBRs/MBRs)




Handle renewals, upsell & cross -sell opportunities




Reduce churn and improve retention




Coordinate with Sales, Product & Support teams




Requirements

Requirements:




1+ years of Customer Success experience in B2B SaaS




Solid stakeholder management skills




Good understanding of SaaS metrics (ARR, churn, retention)




Excellent communication skills


📌 Customer Success Manager (Bengaluru)
🏢 Recognized
📍 Bengaluru

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