The Relationship Manager will be responsible for developing and
maintaining long -term relationships with clients, ensuring high levels of
customer satisfaction, and driving business growth through upselling,
cross -selling, and proactive client engagement. The role requires excellent
communication, interpersonal skills, and a solid understanding of the
company’s products/services to meet client needs effectively.

Key Responsibilities:

- Build and maintain strong, long -term relationships with assigned
clients.

- Act as
the main point of contact for client queries, requests, and issue
resolution

- Work
closely with internal teams (sales, operations, support) to deliver




seamless service to clients

- Achieve
set targets for client retention, revenue generation, and relationship
growth

- Maintain
accurate records of client communications and transactions in CRM systems