Note:
This role is only open to candidates currently residing in the Philippines with full work authorisation.
Working days: Any five (5) days of the week.
This role requires working from 4:30 a.m. PHT to 1:00 p.m. PHT.
If you're looking to work in the B2B SaaS space, this is an prospect to kick-start your career. This is a starting role at PriceLabs that will help you transition into non-technical roles across departments (Sales & Success, Marketing, Data Science, etc.).
About the Role:
In this role, you will be the first point of contact for our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be not only to uphold similar standards but also to set new ones.

Taking ownership of customer issues reported and seeing problems through to resolution
Conducting product walkthroughs and providing resolutions to customers' queries
Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues




Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Answering questions over email, phone calls, & live video calls.
Finding ways to go above & beyond to help customers
About You:
Empathy and patience.
Curiosity and a problem-solving mindset.
Strong analytical background - our product is very math and numbers-heavy
Solid verbal, written, presentation, and interpersonal communication skills
Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam.
How to apply for this position?
Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.
Tip: Avoid using AI-generated responses. We want to hear from you
About PriceLabs:
PriceLabs is a revenue management solution for

📌 Graduate Programme (India)
🏢 PriceLabs
📍 India