Company Description Four Points by Sheraton Ahmedabad offers guests a comfortable, relaxing stay with a focus on attentive service and a welcoming atmosphere. The hotel is part of a well-recognized international brand, providing team members with structured standards, training, and growth opportunities. Located in a key area of Ahmedabad, it serves both business and leisure travelers who expect efficient, friendly, and professional hospitality. Team members are encouraged to contribute to a guest-centric culture that emphasizes reliability, comfort, and consistent service.
Role Description The Front Office Associate is a full-time, on-site position based at Four Points by Sheraton in Ahmedabad. This role involves greeting guests, managing check-in and check-out procedures, handling room assignments, and processing payments accurately. The individual will answer phone calls, respond to guest inquiries, coordinate with other hotel departments, and provide information about hotel services and local attractions.



Daily responsibilities also include maintaining front desk records, ensuring a tidy and skilled reception area, and resolving guest concerns promptly to support a positive guest experience.
Qualifications
Candidates should possess strong Customer Service and Check-in skills for managing guest arrivals and departures efficiently.
Candidates should possess Phone Etiquette and Communication skills for handling calls, messages, and guest queries professionally.
Candidates should possess Receptionist Duties experience, including front desk operations, record keeping, and basic administrative tasks.
Additional beneficial qualifications include prior hotel or hospitality experience, comfort with reservation and PMS software, and proficiency in English and local languages.
Ability to work in shifts, maintain a professional appearance, and demonstrate reliability, attention to detail, and a guest-focused mindset.

📌 Front Office Associate (Ahmedabad)
🏢 Four Points by Sheraton Ahmedabad
📍 Ahmedabad