Job Overview
Within the CESAME framework and for the specific contracts managed, the License Management specialist acts as the primary contact for all licensing matters related to the products. They will lead activities such as:
Identifying software assets covered by the contract
Supporting regional teams in declaring and inventorying software, including data collection, benefit sharing, and ensuring vendor obligations are met
Providing consultancy on product optimization, compliance, and cost-saving opportunities
Managing internal governance processes (product management, support domain strategy, gathering future needs, maintaining catalogs)
Overseeing vendor portal activities
Maintaining license compliance using the Flexera tool
Supporting audit processes and related activities
They assist the contract manager in preparing governance meetings and handle operational discussions like support queries and escalations.

Scope of Work
The contracts managed may include, but are not limited to:
SAP
IBM
Oracle
Microsoft
Adobe
Genesys

Responsibilities




In coordination with the chargeback manager, the License Management specialist will:
Manage declarations, inventory, measurements, and reservations
Allocate licenses across global entities according to requirements and agreements
Allocate perks from global agreements to entities, developing transparent models and processes, communicating mechanisms, and handling requests
Consulting & Strategic Support:
Share licensing best practices via channels like SharePoint, webcasts, and monthly meetings
Support domain strategy and product evolution discussions with architects
Forecast future licensing needs based on product evolution, requirements, and policy changes
Manage vendor portals (access, license allocation, downloads, keys) and support portals (user access, issue management)
Act as the single point of contact (SPOC) for internal licensing queries, declarations, inventory, and allocations
Track product and service evolutions

📌 Associate Expert (India)
🏢 AXA Global Business Services (AXA GBS)
📍 India