Job Requirements

Role Purpose

Manage end-to-end execution of key customer accounts for DG Genset projects, ensuring timely delivery, commercial closure, customer satisfaction and repeat business.

Key Responsibilities

Manage key accounts from order booking to final execution and closure.
Coordinate with customers, EPCs, consultants and internal teams for smooth project execution.
Track PO, technical approvals, manufacturing, dispatch, installation and commissioning.
Coordinate with Commercial and Finance teams for billing, collections and payment closure.
Resolve customer issues and ensure timely closure of execution-related concerns.
Monitor project timelines, commitments, scope changes and commercial risks.
Identify repeat business, expansion and cross-selling opportunities within existing accounts.
Maintain accurate CRM, order trackers and account-wise MIS.
Provide regular updates on order status, revenue, collections, risks and customer issues.
Ensure compliance with customer requirements,



company processes and contractual commitments.

Work Experience

Additional Skills & Responsibilities

Valuable understanding of DG Gensets, electrical systems and project execution.
Strong key account and stakeholder management skills.
Good commercial understanding of POs, contracts, billing, LD, retention and collections.
Strong negotiation, communication and problem-solving skills.
Ability to manage multiple projects and priorities simultaneously.
Proficiency in MS Excel, CRM and ERP systems.
Understanding of revenue, margin and working-capital impact.
Market knowledge of DG, Data Centre, EPC and infrastructure segments preferred.

Key KPIs

Timely order/project execution
Customer satisfaction and retention
Billing and collection achievement
Repeat business / account growth
Commercial closure
Project milestone adherence
Customer issue resolution
CRM/MIS compliance

📌 Engineer - KAM Execution (Noida)
🏢 Jakson Group
📍 Noida