Job Title: Customer Service Representative
Location: Hyderabad (Head Office)
Department: Operations / Customer Support
Employment Type: Full time
Experience Required: 0-2 Years

Job Summary:
We are looking for a proactive and customer-oriented Customer Service Associate to join
our team. The ideal candidate will be responsible for handling customer queries, providing
prompt support, and ensuring a smooth customer experience across all communication
channels.

Key Responsibilities:
• Handle customer inquiries via phone, email, and other communication platforms.
• Provide accurate information regarding services, processes, and status updates.
• Log and maintain customer interactions in the system for future reference.
• Coordinate with internal teams to resolve issues efficiently.
• Follow up on pending cases to ensure timely closure.
• Maintain a high level of professionalism and customer satisfaction.
• Prepare daily/weekly reports as required by the team lead.




• Assist the operations team in routine documentation and support tasks.

Required Skills:
• Excellent verbal & written communication skills.
• Strong interpersonal and problem-solving abilities.
• Ability to multitask and work in a quick-paced environment.
• Basic computer proficiency (MS Office, Email, CRM tools).
• Good attitude, willingness to learn, and strong customer-handling approach.

Eligibility:
• Graduates in any discipline (Commerce, Arts,).
• Immediate joiners are highly encouraged.

Salary & Perks:
• Competitive stipend/salary (as per company standards).
• Performance-based incentives.
• Growth opportunities within the organization.
• Friendly and supportive work environment.

Interested candidates can send their resumes to Email: [email protected] or Whatsapp: (phone hidden)

📌 Customer Service Representative (Hyderabad)
🏢 Avaan India
📍 Hyderabad