Job Description

As Travel Coordinator you will be responsible for effectively supporting complex travel requests and managing internal travel processes and procedures.
The role will be responsible for communicating best practice and guidance to the Global business in relation to company travel.
You will oversee and coordinate travel requests for UK employees and work with the Global Travel team to ensure requests are met.

Responsibilities

Management of day-to-day travel operations across the WSP Business. Accurately and effectively service travel requests from enquiry to reconciliation. Ensure air, hotel, rail and/or other ancillary service reservations fully meet the staff expectations, whilst adhering to internal policies and procedures.
Offer advice and make suggestions where appropriate regarding routes and best value carriers.
Ensure that administration staff adhere to and are kept up to date with relevant policies and procedures as well as technology changes to be able to deliver an outstanding client experience.




Guide colleagues with processes and procedures relating to visa applications and car hire.
Have valuable knowledge of WSP's systems and act as the first point of contact for questions.
Provide support during cancellations, post-booking queries and amendments to travel plans.
Handle unforeseen problems, report issues, escalating potential risks and identify solutions as appropriate.
Ensure attention to detail, keeping errors and mistakes to an absolute minimum so WSP does not incur financial losses or client complaints due to individual error.
Ensure the relevant health and safety checks are completed adhering to WSP international and domestic travel policies and procedures.
Assist Business Units with large and/or complex international travel bookings liaising with agreed local support in-country.
Promote self-service travel tools and communicate openly across the business on best practice.
Comply with WSP's Business Expenses policy, travel approval pro

📌 Coordinator - Travel (Noida)
🏢 WSP in India
📍 Noida