Teleperformance is a global leader in providing exceptional customer experience management solutions. With a solid presence across multiple countries, the company specializes in delivering comprehensive customer support services across various industries, including ecommerce, telecommunications, finance, and healthcare. Committed to innovation and excellence, Teleperformance strives to create a positive impact for its clients and customers through cutting-edge technology, trained professionals, and a customer-centric approach. The organization values diversity, inclusion, and continuous development, making it an ideal workplace for individuals seeking growth in the customer service domain.
About The Role
We are seeking a dedicated Customer Support Executive to join our ecommerce voice process team, primarily handling customer inquiries in Marathi and English. This role involves managing customer interactions via calls, resolving queries efficiently, and ensuring a high level of customer satisfaction.
The position offers an excellent opportunity for freshers and experienced professionals to develop their skills in a dynamic work environment. As a work-from-home role, it provides flexibility and the convenience of operating remotely, making it suitable for candidates across various locations. The ideal candidate should possess good communication skills in Marathi and basic English, along with a customer-focused attitude and problem-solving abilities.
Qualifications
The ideal candidate should have a minimum educational qualification of undergraduate or graduate level. Freshers and experienced individuals are encouraged to apply. Proficiency in Marathi and basic English speaking skills are essential. Candidates must have a stable internet connection and the necessary system requirements to perform their duties efficiently. Prior experience in customer service is advantageous but not mandatory, as comprehensive training will be provided. The role
📌 Customer Support Specialist (India)
🏢 FetchJobs.co
📍 India
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