Patient Experience Associate (Noida)

Patient Experience Associate (Noida)

17 Aug
|
Eyesphere
|
Noida

17 Aug

Eyesphere

Noida

Company: Eyesphere Medicare Pvt. Ltd.
Location: Delhi-NCR (Noida, Delhi, Gurgaon), with field travel required.
Compensation: ₹15,000 - ₹25,000/month fixed + performance incentive + TA

EyeSphere is building India's first end-to-end sight-preservation platform - taking eye care from reactive treatment to proactive, at-home detection, monitoring, and management. We're a pre-seed startup based in Delhi-NCR, working directly with doctors, hospitals, and corporates to catch eye disease years before it turns into a hospital visit.We're looking for someone who wants real ownership from day one - sitting directly with the Founder, running the operational backbone of the company, and owning one of our most significant patient-facing functions: counselling.

What you'll do?
Counsel patients through their screening reports, explain next steps, and support enrollment into care packages - under medical team guidance
Build and maintain performance dashboards across sales, onboarding, and growth metrics - flag gaps and deviations early
Act as the coordination point between Sales, Ops, CS, Marketing,



Tech, and Leadership to keep execution on track
Own corporate/enterprise account relationships - proposals, follow-ups, visits, and service delivery
Support doctor onboarding, activation, and ongoing partner relationship management
Represent EyeSphere in corporate meetings, doctor visits, and partner discussions, with sharp post-meeting follow-through
Manage the Founder's calendar, meetings, and daily operational asks - track priorities, deadlines, and follow-ups to closure
Prepare MIS reports, briefing notes, and presentations for management review

What we're looking for:
1–3 years in operations, founder's office, business development, or patient-facing healthcare roles
Healthcare, life sciences, or psychology background preferred
Sharp with Excel and dashboards, sharper with people
Comfortable holding a vendor follow-up call and a sensitive patient conversation in the same day
Based i

📌 Patient Experience Associate (Noida)
🏢 Eyesphere
📍 Noida

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