About Position:

We are identifying AMS Solution Architecture & Presales- A senior leadership role owning the AMS/ADMS solution architecture and presales function – accountable for the quality, consistency, and win rate of solutions across the portfolio, and for building the team, standards, and reusable IP that scale it. It shapes the firm’s AMS go-to-market and how clients modernise their support estates with AI, anchors due diligence and contract negotiation, and closes the loop with Delivery. The leader stays deliberately hands-on – architecting the most strategic pursuits – and carries the firm’s external voice.

Role: AMS Solution Architecture & Presales Leader
Location: Pune, Bangalore, Hyderabad, Chennai and Mumbai
Experience: 22 to 27 Years
Job Type: Full Time Employment

What You'll Do:

Solutioning & Presales
Own the solution: Set the solution architecture for large multi-application, multi-instance estates – support tiering, operating model, RACI, target-state reference architecture, and transition approach – and personally architect the most strategic pursuits.




Estimation & commercials: Build and govern FTE / effort models with explicit baselines, demand-intensity multipliers, floors, and feasibility guardrails; shape pricing constructs (FP, T&M;, outcome/unit-based, gain-share) and SLA/XLA credit regimes to a defensible position.
Proposal defense: Author and orally defend solution decks, questionnaire responses, and BAFO clarifications; represent the solution in orals and negotiation, withstanding technical and commercial challenge.
AI & Automation – Internal and Client-Facing
Solutioning edge: Embed agentic-AI-led support, Human In The Loop(HITL) patterns, and a dual-engine value narrative (volume reduction + resolution time reduction) into proposed operating models, with credible deflection and APR candidate identification.
Client advisory: Recommend and shape AI adoption in clients’ own support estates to drive cost savings, quality uplift, and SLA/X

📌 AMS Solution Architecture Presales Leader (Pune)
🏢 Persistent Systems
📍 Pune