We are looking for an experienced TAC Engineer with solid hands-on expertise in Linux and advanced networking protocols. The ideal candidate should have excellent troubleshooting skills and practical experience working with enterprise networking environments.

Key Responsibilities

Provide technical assistance and troubleshooting for complex network issues.
Diagnose and resolve issues across TCP/IP, MPLS, and BGP environments.
Perform network-level troubleshooting on Linux-based systems.
Analyze network logs, packet captures, SNMP data, and system behavior to identify root causes.
Work with network test equipment and network management tools for testing, monitoring, and troubleshooting.
Support network security-related troubleshooting and issue resolution.




Develop and use scripting/automation for troubleshooting and operational activities.
Collaborate with engineering, product, and customer teams to drive issues to resolution.
Prepare technical documentation, troubleshooting guides, and RCA reports.

Mandatory Skills

Linux – Mandatory
Strong hands-on knowledge of TCP/IP
MPLS
BGP
Network Security fundamentals
SNMP
Network test equipment and network management tools
Linux and/or Solaris
Scripting/automation skills
Strong troubleshooting and analytical skills

📌 Network Support Engineer (Bengaluru)
🏢 atsMantra
📍 Bengaluru