Position: Software Development Engineer (SDE)
Team: Solutioning & Integration
Location: Gurgaon
Experience: 0–2 years
Working Model: In-office
Role Type: Software Engineering | Integrations | Automation | Solutioning

QuickReply.ai is a cutting-edge WhatsApp Marketing Automation platform built for e-commerce businesses. In just 18 months, we’ve onboarded 700+ global customers and achieved 15x revenue growth. As businesses rapidly shift from email and SMS to WhatsApp, we are building a category-defining product in this space.
Founded by IIT Delhi alumni, we raised seed funding in April 2023 and are now scaling our team.
We help brands automate customer journeys across the buyer lifecycle — lead capture, abandoned cart recovery, customer support, order updates, retention, upsell, feedback, and more.
Our platform works closely with systems like Shopify, CRMs, ERPs, payment gateways, logistics tools, custom backends, and WhatsApp Business APIs. As customers grow, their workflows become more complex. This is where our Solutioning & Integration team comes in.

Role overview




We are looking for a Software Development Engineer (SDE) to join our Solutioning & Integration team.
This is a software engineering role focused on building technical solutions that connect QuickReply with customer systems and business workflows. You will work across APIs, webhooks, integrations, automation workflows, data transformation, technical debugging, and custom engineering solutions.
You will work closely with customers, CSMs, Product, and Engineering teams to understand technical requirements, design solutions, build integrations, troubleshoot issues, and take solutions from requirement to production.
It is an engineering role with significant exposure to real-world customer problems.
The right person should be comfortable reading API documentation, working with JSON and webhooks, writing scripts, debugging technical issues, understanding data flows, and building pragmatic solutions quickly.

📌 Software Development Engineer (Gurugram)
🏢 QuickReply.ai
📍 Gurugram