Job Title: Sr. NOC Manager – ISP NOC & Datacenter Operations
Department: Datacentre and Network Operating Centre
Location: Thrissur
Employment Type: Full time
Experience Level: 15+ Years (Senior / Leadership)

Role Overview:
We are seeking an accomplished and technically proficient Senior NOC Manager to lead our primary ISP backbone network infrastructure, including upstream and downstream connectivity, data center core Internet, and intranet infrastructure. The ideal candidate will have a strong leadership background in managing Tier-1 / Tier-2 ISP infrastructure and possess in-depth, hands-on experience with ISP routing and switching, transport, access, and SD-WAN technologies. The candidate should also have deep expertise in Internet routing and access technologies, including BGP (eBGP & iBGP), MPLS, BNG, GPON / XGPON, ONT, and OLT systems.
You will be responsible for overseeing the architecture, implementation, optimization, and security of the ISP’s core services, scaling the core and access networks, and ensuring maximum uptime, performance, and security.



You will also ensure that the network infrastructure effectively supports business growth, performance, and reliability objectives.
The candidate should have proven experience in the design, implementation, and management of ISP core infrastructure.
Key Responsibilities:
Team Management Responsibilities
Lead, mentor, and manage NOC, core network, access network, and field technical teams to ensure high operational efficiency and service quality.
Define roles, responsibilities, and escalation matrices for all technical teams.
Ensure 24x7 NOC operations, including shift planning, on-call rotations, and resource availability.
Set technical KPIs, SLAs, and performance metrics for teams and monitor adherence.
Conduct regular technical reviews, audits, and performance evaluations of team members.
Identify skill gaps and plan technical training, certifications, and knowledge transfer sessions.
Enforce standard opera

📌 Senior NOC Manager (Thrissur)
🏢 Kerala Vision Broadband
📍 Thrissur