A Banquet Desk Sales Associate handles inbound event inquiries, manages booking paperwork, and coordinates details for weddings, conferences, and parties. They serve as the main link between clients and the hotel or venue operations team.
Key Responsibilities
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- Inquiry Management: Answer phone and email requests, meet walk-in clients, and give property tours.
- Sales & Proposals: Create custom price quotes, pitch menu packages, and negotiate contracts.
- Administrative Support: Draft Banquet Event Orders (BEOs) and distribute function plans to kitchen and setup teams.
- Client Relations: Maintain customer files, follow up after events, and secure repeat business.
Job Requirements
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- Skills: Transparent communication, strong organization, and basic negotiation tactics.
- Software: Familiarity with MS Office and property management tools like Opera or Delphi.
- Education: High school diploma or a degree in hospitality, tourism, or business.