HR Shared Service Employee Experience Specialist (Pune)

HR Shared Service Employee Experience Specialist (Pune)

17 Aug
|
Nielseniq
|
Pune

17 Aug

Nielseniq

Pune

This is a fixed-term contractual position.

In this role you will:
- Ensure continuity of business as usual (BAU) HR operations and administrative work for your assigned cluster/country
- Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
- Ensure best in class service when it comes to HR administrative processes
- Identify and document local and cluster level administrative work pertaining to standard letters, documents, and agreements
- Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
- Review our policies, processes, and ways of working holistically for opportunities to streamline – eliminate waste and redundancy
- Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and globally)




- Research and bring latest practices in the cluster/country to the team
- Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally diverse processes
- Implement systems/automation-based solutions for the organization
- Support the transition of repeatable and scalable HR activities into Tier 1 teams, enabling local teams to focus on specialized, high-impact work while ensuring seamless escalation and handoff for complex issues.
- Contribute to the continuous improvement of standardized work by identifying opportunities to streamline, automate, and document processes, reducing variation and duplication of effort.
- Collaborate with global and local Employee Experience colleagues to embed best practices, maintain strong governance, and uphold service level agreements for all standardized support activities.
- Delive

📌 HR Shared Service Employee Experience Specialist (Pune)
🏢 Nielseniq
📍 Pune

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