Job Summary
We are looking for a detail-oriented and proactive Accounts Receivable Officer to manage customer receivables, invoicing, collections, reconciliations, and related accounting activities. The role will be responsible for ensuring timely collections, maintaining accurate customer accounts, resolving billing discrepancies, and providing regular receivables and ageing reports to management.
Key Responsibilities
Accounts Receivable & Collections
Manage the complete accounts receivable cycle from invoicing through payment collection.
Monitor customer outstanding balances and ensure payments are received within agreed credit terms.
Conduct regular follow-ups with customers through emails and calls for overdue payments.
Maintain and track customer-wise ageing reports and collection status.
Escalate long-outstanding and high-risk accounts to the Finance Manager.
Maintain proper documentation of collection follow-ups, commitments, and payment status.
Billing & Invoicing
Prepare and issue accurate customer invoices, credit notes, and debit notes.
Verify billing information against contracts, purchase orders, agreements, and agreed payment terms.
Coordinate with Sales, Operations, and other internal teams to resolve billing issues.
Respond to customer queries relating to invoices, statements, payments, and account balances.
Reconciliation & Accounting
Perform customer ledger and account reconciliations on a regular basis.
Identify and resolve payment discrepancies, short payments, unidentified receipts, and billing differences.
Record customer receipts and adjustments accurately in the accounting/ERP system.
Assist with bank reconciliation and month-end closing activities.
Maintain accurate customer master data and supporting documentation.
Maintain a Dashboard which comprises status of collection and action points.
MIS & Reporting
Prepare weekly/monthly Accounts Receivable ageing reports.
Prepare collection trackers and expected collection forecasts.
Monitor key AR