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Role Overview:
Lead the delivery of comprehensive soft services operations at the Client's Powai facility, including F&B;, housekeeping, events, pantry services, and workplace amenities, maintaining premium standards of service, hygiene, compliance, and guest satisfaction while driving operational excellence and vendor management.
Key Responsibilities:
• Oversee day-to-day soft services operations including pantry/cafeteria, meeting/event setups, housekeeping, and workplace amenities as per scope and standards




• Monitor food quality, presentation, service timing, portion control, and adherence to FSSAI and safety guidelines
• Coordinate with vendors, catering partners, and internal teams to ensure smooth delivery, SLA compliance, and issue resolution
• Maintain inventory, oversee supply stocks, validate vendor bills, and support cost control initiatives
• Collect and document employee and guest feedback, resolve complaints promptly, and implement continuous improvements
• Prepare and update service, hygiene, and audit checklists; ensure audit and statutory documentation is current and compliant
• Conduct regular facility inspections, safety checks, pest control coordination, and waste management activities
• Provide comprehensive on-ground support for corporate events, conferences, town halls, and executive meetings
• Ensure strict compliance with health, hygiene, security, statutory regulations, and company polici

📌 Senior Facility Executive (Mumbai)
🏢 JLL
📍 Mumbai