We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do:

EOS Technical Expert (ETE) is responsible for technical preparation for complex critical activities for the customers, works very closely with the SDS in terms of planning of customer specific maintenance plan.
ETE is responsible for proactive safeguarding of service requests for EOS customers.
Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations.
Serve as a technical point for all the technical planning and preparations for the EOS customer landscape.




ETE acts as the primary contact with the EOS Service Delivery specialists for the services using DMM and CSMP.
Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines.
Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred).
Proven ability to manage operational tasks, handle customer escalations, and drive process improvements.
Ability to thrive in a high-pressure setting and consistently add value to customers and the organization.
Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
Collaborate with Product Development and support for roadmap, feature and bug fixes.
Prof

📌 IT Technology Services Senior Specialist- Technical Expert (India)
🏢 SAP
📍 India