JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.
Soft Services Executive
Position Overview
The Soft Services Executive is responsible for coordinating and managing day-to-day soft services operations to ensure a clean, safe, and welcoming workplace environment. This role focuses on the delivery of non-technical facility services including housekeeping, security, reception, catering, mail services, and other workplace amenities. The position requires strong coordination skills, attention to detail,
and a customer service orientation to maintain high service standards and occupant satisfaction.
Key Responsibilities
Soft Services Coordination
Coordinate daily operations of housekeeping, janitorial, and cleaning services across the facility. Oversee reception, front-of-house services, and visitor management operations. Manage mail room operations including courier services, package handling, and distribution. Coordinate catering services, pantry management, and kitchen/breakroom upkeep. Monitor landscaping, pest control, and waste management services. Ensure proper functioning of employee amenities including meeting rooms, breakout areas, and common spaces. Conduct regular walkthroughs and inspections to ensure service quality and cleanliness standards are met.
Vendor & Contractor Management
Serve as primary point of contact for soft services vendors and contractors. Monitor vendor performance and ensure adherence to service schedules and quality standards. Coordina
📌 Facilities Executive (Mumbai)
🏢 JLL
📍 Mumbai