At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our cutting-edge drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Customer Service Analyst III answers incoming calls as the initial contact point for customers. The role provides the first level of support/information and escalates calls to other departments when more specific assistance is required.
Key Responsibilities
Assist dealers with updates or changes to Allstate Dealer Services product contracts.
Provide information on payments to dealers, lenders and consumers using multiple admin systems.
Perform any other task assigned by management.
Provide Cancellation quotes for Allstate Dealer Services products to dealers, lenders and consumers using Access-based, Web-based and Mainframe admin systems.




May be responsible for working on multiple projects at once.
Delivers timely, accurate customer service ensuring the highest level of satisfaction.
Education
4 year Bachelors Degree (Preferred)
Experience
0-2 years experience (Preferred)
Supervisory Responsibilities
This job does not have supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
Customer Service
Shift Time
Recruiter Info
Sidhant Kashyap
[email protected]
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning

📌 Customer Service Analyst III (India)
🏢 Allstate
📍 India