This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior SAP Support Consultant based in India.
This is a senior SAP Payroll support role focused on delivering reliable application maintenance and advisory services to payroll clients across the UK and Ireland.
You will serve as a trusted technical and functional expert, helping clients resolve complex payroll issues and maintain stable systems.
The role combines hands-on SAP Payroll configuration, incident management, change delivery, testing, and continuous improvement.
You will also act as a key point of contact for assigned clients while supporting service quality and contractual SLA commitments.
As a senior member of the support team, you will mentor colleagues, contribute to knowledge sharing, and help coordinate daily activities.
The environment is collaborative and client-facing, with opportunities to deepen expertise in SAP SuccessFactors Employee Central Payroll.
This role is well suited to an experienced SAP Payroll skilled who enjoys solving complex problems and working closely with stakeholders.
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Accountabilities:
Provide application support to payroll clients through functional advice, guidance, troubleshooting, and appropriate technical activities.
Manage incidents, service requests, and change requests through ServiceNow, following ITIL principles and agreed service-level targets.
Perform functional analysis and provide guidance on UK and Ireland payroll processing queries.
Act as a senior member of the payroll support team, mentoring junior colleagues, facilitating daily stand-ups, and supporting planning and knowledge-transfer activities.
Serve as a Single Point of Contact (SPOC) for assigned clients, developing in-depth knowledge of their system configuration and payroll processing cycles.
Maintain accurate and up-to-date client documentation following system changes and process updates.
Manage change requests f
📌 Senior SAP Support Consultant (India)
🏢 Jobgether
📍 India
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