Role Summary
CyberArk Operations Engineer responsible for end-to-end support, administration, and optimization of Privileged Access Management (PAM) platforms. The role focuses on ensuring secure privileged access, platform stability, compliance adherence, and operational excellence across enterprise environments.
Key Responsibilities
Manage day-to-day operations of CyberArk components (Vault, PVWA, CPM, PSM).
Perform health checks, monitoring, and incident resolution across PAM infrastructure.
Troubleshoot privileged account issues (reconcile failures, logon issues, dual control failures).
Ensure SLA adherence for incidents, service requests, and problem management.
Onboard privileged accounts (Windows, Unix/Linux, database, application accounts) into CyberArk.
Configure and manage PSM connections (Windows, SSH, web, database connectors).
Create and manage safes, roles, permissions, and access controls.
Handle access approvals, entitlement reviews, and compliance alignment.
Implement and manage password policies as per enterprise standards.




Identify and remediate non-compliant privileged accounts.
Support audit and compliance activities by generating reports and evidence.
Ensure adherence to security standards and regulatory requirements.
Perform patching, upgrades, and vulnerability remediation of CyberArk components.
Maintain DR readiness and support DR testing activities.
Optimize platform performance and capacity.
Participate in security incident response involving privileged accounts.
Conduct root cause analysis and implement preventive fixes.
Support risk reduction initiatives aligned to Zero Trust and least privilege.
Generate daily/weekly/monthly operational reports.
Provide platform metrics, compliance reports, and executive summaries.
Collaborate with application, infrastructure, and security teams.
Required Skills & Experience
Core Technical Skills
10+ years of experience in IAM/PAM and 3+ CyberArk.
Bachelor’s degree in computer science, IT, or related f

📌 CyberArk Operations Engineer (Bengaluru)
🏢 State Street
📍 Bengaluru