Job Title
SAP S/4HANA Transformation – CS / SD Consultant
Job Summary
We are seeking an experienced SAP S/4HANA CS / SD Consultant to support end-to-end SAP S/4HANA transformation and implementation projects. The consultant will work under the guidance of a Module Lead or Solution Architect and contribute to configuration, testing, data migration support, and post–go-live stabilization of Customer Service (CS) and Sales & Distribution (SD) processes.
This role focuses on hands-on functional delivery across Service-to-Cash and Order-to-Cash (O2C) processes, aligned with SAP S/4HANA best practices.
Key Responsibilities
SAP CS & SD Configuration
Configure and support SAP S/4HANA SD processes including:
Sales Order Management
Pricing and Condition Techniques
Delivery, Shipping, and Billing
Credit Management (basic exposure)
Configure and support SAP CS processes including:
Service Notifications and Service Orders
Service Contracts and Warranties
Resource-related billing
Support CS–SD integration for service and billing processes.
S/4HANA Transformation Support
Support ECC to S/4HANA conversions or greenfield implementations.
Apply S/4HANA SD and CS simplifications, Fiori apps, and embedded analytics.
Assist in Fit-to-Standard (F2S) workshops and requirement clarification.
Integration & Collaboration
Work closely with MM, WM/EWM, TM, PM, and FI/CO teams to ensure end-to-end integration.
Support Business Partner (BP) and customer master data configuration and validation.
Coordinate with technical teams (ABAP, CPI, middleware) on RICEFW objects and interfaces.
Testing & Data Migration
Prepare and execute unit testing and SIT test cases for CS and SD scenarios.
Support UAT, defect resolution, and business user clarification.
Assist with data migration validation for customers, service contracts, and open documents.
Go-Live & Hypercare
Support cutover activities for open sales orders, service orders, contracts, and billing.
Provide hypercare support, troublesho