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About this document
Objective of the document

The objective of this document is to explain the primary role of team member (account receivable) and the overall job objectives and specific duties to be performed by the associate. This document also contains the specifications on education, skills and experience required for the employee to perform the duties.
This document is useful for talent/resource management group to short list the candidates for interview based on their skills. This document is also useful for Customer Leader, Delivery Manager, and Transition Manager to identify and select the resources for both Knowledge Transfer and Offshore delivery.

Role: Team Member

Academic Qualification: Bachelor of Commerce /Master of Commerce





Preferred Experience and Competencies required: 1-4 years of experience in account receivable processes like managing customer master data management, cash application, order and credit management, billing and collections. BPO experience would be added advantage.

Client email handling experience
Well-organized and proactive
Ability to communicate effectively, both verbally and orally
Positive attention to detail
Ability to work independently.
Maintains healthy vendor relationships.
Tracking budget expenses
Microsoft Office suite Proficiency
Data entry skills
General math skills
Preference will be given to candidates with experience in ERPs such as SAP, Oracle, PeopleSoft.

Intended Audience

Client
Engagement lead
Delivery lead
Transition lead
Human Resource lead

Job Description
Responsibilities
Name of the Position – Team Member Level – Staff

Account receivable associate is re

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