Job Description
Purpose of the role
To support Payments with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities
Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements.
Collaboration with teams across the bank to align and integrate payments processes.
Identification of areas for improvement and providing recommendations for change in payments processes.
Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in payments Services.




Participation in projects and initiatives to improve payments efficiency and effectiveness.
Analyst Expectations
To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting career development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
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