Are you a highly structured, execution-focused leader who excels at turning complex, multi-region tech deployments into seamless success stories?
We are looking for a Program Manager to lead the rollout, governance, and operational execution of a field sales enablement platform for a premier global technology client. In this role, you will be the central driving force managing global rollouts, country readiness, UAT coordination, stakeholder alignment, and post-launch operational stability across multiple countries in a fast-paced environment.
If you have a knack for program governance, cross-functional coordination, and driving platform adoption, we want you on our team.
Key Responsibilities:
Program Governance & Rollout Management: Own the master rollout tracker, country sequencing, and launch calendar. Maintain a weekly governance rhythm with Product, Engineering, Operations, Analytics, and country teams while keeping leadership updated via explicit RAID logs.
Country Launch Readiness: Drive country readiness planning before UAT and go-live. Ensure checklists, configurations,



training, support, and communication plans are completely sealed and signed off.
UAT Coordination & Quality Governance: Coordinate end-to-end UAT planning, execution, and defect tracking. Partner with Product, QA, and Engineering to ensure no critical bugs leak into production.
Stakeholder & Vendor Communication: Act as the central coordination point between client stakeholders, country teams, vendor teams, and internal delivery units. Maintain strong trust and strict escalation discipline.
Post-Launch Hypercare & Operational Stability: Own the hypercare governance period post-launch. Track support issues, monitor ticket SLAs, drive Root Cause Analysis (RCA) for repeat issues, and ensure a smooth transition to steady-state BAU operations.
Adoption & Performance Governance: Monitor adoption, usage, and country health metrics alongside Analytics teams. Coordinate retraining or operational interve

📌 Program manager (Navi Mumbai)
🏢 Smollan
📍 Navi Mumbai