About Visit Health
Visit Health is a leading health-tech platform founded by BITS Pilani alumni to democratize healthcare in India. Serving 80 lakh+ users through a network of 80,000+ doctors, 8,500+ diagnostic centres, and 5,500+ pharmacies, Visit Health provides preventive, primary, wellness, condition management, and care services through a single integrated platform.
Role Overview
We are looking for a strategic and result-oriented Senior Manager – PPMC Operation s to head our Pre-Policy Medical Checkup (PPMC) vertical. In this leadership role, you will design, optimize, and oversee the entire PPMC operations ecosystem. You will be responsible for managing large-scale operations, driving strategic partnerships with diagnostic networks and insurance providers, and leading a high-performing team to ensure seamless medical report collection, validation, and delivery.
Key Responsibilities
Strategic Leadershi p: Oversee and scale the end-to-end PPMC operations division, aligning operational goals with the company’s business objectives.
Vendor & Partner Managemen t:



Build and maintain high-level strategic relationships with leading diagnostic centres, hospital networks, and corporate insurance partners to expand and streamline the partner network
Performance & SLA Governanc e: Own and drive key metrics across the vertical, ensuring 100% adherence to rigorous Turnaround Times (TATs) and Service Level Agreements (SLAs).
Escalation & Risk Managemen t: Serve as the final point of escalation for complex operational bottlenecks, system delays, or partner discrepancies, implementing permanent corrective actions.
Process Engineerin g: Continuously evaluate operational workflows, collaborate with Quality and Training teams, and implement automation or process improvements to boost efficiency
Data-Driven Decision s: Analyze complex operational trends, identify gaps, and present comprehensive MIS reports, performance dashboards, and actionable insights to executive leadership
Tea

📌 Senior manager ppmc operation (Bengaluru)
🏢 Visit Health
📍 Bengaluru