Company Description IMS Datawise is a premium offshore back-office service provider supporting global clients across banking and financial services, automotive, insurance, real estate, and other industries. The company designs tailored solutions to optimize operations, increase efficiency, and drive business growth through services such as property management, data and analytics, customer support, sales and commercial operations, and risk and compliance. Leveraging state-of-the-art technology and advanced tools, IMS Datawise delivers swift, accurate, and dependable results in mortgage processes, data analysis and reporting, customer experience, and operational support. As part of IMS Group, a global workforce solutions organization established in 2006, IMS Datawise operates with a 3000+ talent pool, 250+ client partners, and a presence in more than seven countries, with on-site offices in Ahmedabad, Jaipur, and the Philippines. The company maintains high-quality and security standards, holding multiple ISO certifications and complying with Cyber Essentials, GDPR,



and HIPAA to protect client data and confidentiality.
Role Description The Operational Specialist is a full time, on-site role based in Jaipur, responsible for supporting and optimizing daily back-office operations for international clients. This role focuses on coordinating workflows, monitoring process performance, and ensuring adherence to client-specific service standards across areas such as data processing, customer support, sales operations, and risk and compliance activities. The Operational Specialist will analyze operational data, identify inefficiencies, and collaborate with cross-functional teams to implement process improvements and maintain accurate documentation. The role includes handling operational queries, preparing reports for internal and client stakeholders, and supporting project execution within established timelines and quality benchmarks. The position requires proactive problem-sol

📌 Operational Specialist (Jaipur)
🏢 IMS Datawise
📍 Jaipur