Leap Gymnastics Academy (LGA) is a first-of-its-kind gymnastics academy founded by JSW Group, India's foremost pure-play sports rights holder with a decade-long involvement in the development and promotion of sports and athletes in the country.
LGA aims to open multiple centers across the country with the twin aim of introducing the sport to a wider base of children (grassroots) and promoting excellence at the elite level in the mid to long-term.
Job Title: Admin Co-ordinator/ Front Desk Manager- Delhi (Qutub Institutional Area)
Job Description:
Lead/Inquiry Management:
Receive and process booking inquiries from clients via phone, email, or in-person interactions. Ensure accurate and timely booking of gymnastics classes, workshops, and events based on availability and client preferences. Maintain a well-organized booking system and update it regularly with current bookings, cancellations, and rescheduling requests. Provide detailed information to clients regarding class schedules, pricing, and any specific requirements. Schedule Coordination:




Develop and maintain a master schedule for gymnastics classes, ensuring optimal utilization of available resources and instructors. Coordinate with gymnastics instructors and staff to assign classes, manage substitutions, and ensure smooth scheduling operations. Communicate any schedule changes or updates to instructors, staff, and clients promptly. Resolve scheduling conflicts efficiently and prioritize customer satisfaction. Client Relations:
Serve as the main point of contact for clients, addressing their inquiries, concerns, and feedback in a professional and courteous manner. Provide detailed information about the gymnastics programs, pricing options, and facility features to potential and existing clients. Build and maintain positive relationships with clients, ensuring their needs and expectations are met. Assist in resolving customer issues, escalating problems when necessary to the appropriate supervisor. Administrative Su

📌 Customer service representative (Delhi)
🏢 JSW Sports
📍 Delhi