We are BPM | Bengaluru
Ready to kick‐start or accelerate your career with a global brand?
Infosys BPM invites energetic, customer‐focused professionals to join our International Customer Support – Voice Process team.
If you love interacting with people, thrive in a fast‐paced environment, and are comfortable working night shifts—this opportunity is for you
Job Overview
Role: International Customer Support (Voice Process)
Employment Type: Full‐Time
Work Mode: 100% Work from Office (WFO)
Shifts: Night Shifts
Week Offs: Rotational
Experience Level: Freshers (0 - 2 Years)
Qualification: Any Full‐Time UG Graduate (15 years of formal education mandatory)
About the Role
As part of our International Voice Support Team, you will be the first point of contact for global customers—delivering exceptional service, building trust, and resolving issues efficiently.
We're looking for individuals who bring:
Confidence in communication Passion for customer service Willingness to adapt and learn Mandatory Requirements




International Voice Support experience – Mandatory Excellent English communication skills (Speak | Read | Write) Strong customer‐handling and problem‐solving abilities Willingness to work night shifts Ready for 100% Work from Office – Bengaluru Key Responsibilities
Handle inbound/outbound international customer calls professionally Understand customer needs and provide accurate resolutions Build rapport using empathy, active listening, and clarity Follow internal processes while maintaining high service standards Adapt quickly to tools, systems, and evolving workflows Uphold ethics, integrity, and customer satisfaction at all times Skill Set We Value
General & Soft Skills
Exceptional verbal and interpersonal skills Structured and effective call handling Empathy‐driven customer engagement Positive, polite, and professional attitude Technical Skills
Basic understanding of customer support workflows Ability to resolve routine and recurring issues Tech‐savvy with quick learnin

📌 We're hiring international voice process – customer support (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru