Hospitality manager (Mumbai)

Hospitality manager (Mumbai)

17 Aug
|
The Vibrant Group India
|
Mumbai

17 Aug

The Vibrant Group India

Mumbai

Job Description
Job Title: Hospitality Manager
Experience Required: 3–4 Years
Location: South Mumbai
Salary: ₹35,000 – ₹40,000 per month (Negotiable based on experience/interview)
Industry Preference: Real Estate / Hospitality / Facility Management / Luxury Services/ Hotel Industry
Interested candidates can apply/share resumes at hr.assistantvibrantgroup@
Position Overview
We are looking for an experienced Hospitality Manager to oversee guest relations, customer experience, and hospitality operations at our developer site. The ideal candidate should have a robust background in Hotel chains, hospitality operations, customer service excellence, vendor coordination, and team management.
Required Skills
Strong customer service and relationship management skills
Experience in hospitality operations and team management
Vendor management and coordination
Event planning and execution
Communication and interpersonal skills
Budget management and cost control
Problem-solving and complaint handling
Attention to detail and service excellence mindset
Key Responsibilities
1.



Guest & Client Experience Management
Ensure exceptional hospitality services for all visitors, prospective buyers, channel partners, and VIP guests visiting the project site.
Manage customer arrival experience, lounge management, refreshments, seating arrangements, and visitor assistance.
Maintain premium customer service standards aligned with the company's brand image.
2. Site Hospitality Operations
Oversee daily hospitality operations at sales galleries, sample flats, experience centers, and site offices.
Ensure cleanliness, ambiance, hygiene, and upkeep of all customer-facing areas. Monitor housekeeping, pantry, concierge, and front desk operations.
3. Event & VIP Visit Management
Coordinate and manage customer engagement events, broker meets, launch events, and leadership visits.
Organize hospitality arrangements for senior management, investors, and VIP clients.
Ensure smooth execution of events with hig

📌 Hospitality manager (Mumbai)
🏢 The Vibrant Group India
📍 Mumbai

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