E-commerce & digital operations executive (Mumbai)

E-commerce & digital operations executive (Mumbai)

17 Aug
|
RAJASAB
|
Mumbai

17 Aug

RAJASAB

Mumbai

Location: Worli, Mumbai (Remote)
Employment Type: Full time
Company: RAJASAB Bespoke
About RAJASAB
RAJASAB is a luxury bespoke menswear house specializing in premium tailoring, formalwear, occasion wear, and ready-to-wear collections. As we continue expanding our digital presence, we are looking for an E-Commerce & Digital Operations Executive to help manage and improve our online customer experience and digital operations.
Role Overview
The E-Commerce & Digital Operations Executive will be responsible for maintaining our e-commerce platform, supporting CRM implementation, optimizing operational workflows, and contributing to the growth of our digital business.
Responsibilities
E-Commerce
Manage and maintain the company website. Upload and organize products, collections, pricing, inventory, and product information. Ensure the website provides a seamless customer experience across devices. Coordinate with developers and designers to implement website improvements. Manage payment gateways, shipping integrations, and order workflows. CRM & Digital Operations




Support implementation and optimization of the company's CRM platform. Assist with CRM integration into website operations. Maintain customer data, enquiries, appointments, and automation workflows. Identify opportunities to improve operational efficiency through automation. Monitor website functionality and coordinate issue resolution when required. Growth & Performance
Support online product launches and seasonal campaigns. Collaborate with the marketing team on landing pages and promotional initiatives. Monitor website performance and recommend improvements based on analytics. Support SEO, email marketing, and customer retention initiatives. Qualifications
1–3 years of experience in e-commerce, website management, or digital operations. Experience with platforms such as Shopify, Woo Commerce, Word Press, Webflow, or similar. Familiarity with CRM platforms including Hub Spot, Zoho CRM, Salesforce, Go High Level,

📌 E-commerce & digital operations executive (Mumbai)
🏢 RAJASAB
📍 Mumbai

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