We're hiring an Operations Manager — Travel Operations.
Redwood designs experiential learning journeys for students, taking thousands of them out of the classroom and across India and the world every year. Behind every journey is an operation that has to run flawlessly — because we're responsible for students: their safety and their experience, every day they're with us.
That's what this role holds.
The Operations Manager runs the engine behind our programs — several of them, in parallel, at every stage. It's an office-based role, and the real challenge is exactly that: keeping multiple complex programs moving at once — planning, pre-departure, live delivery, closure — without a detail slipping. That's where operational excellence is made.
What you'll own:
Vendor contracting — hotels, transport, F& B, and travel service providers, including the safety audits that gate every vendor we work with Travel operations — booking, planning, vendor payments,
and support on invoicing and account closure On-ground coordination — keeping programs running smoothly through delivery, from the operations desk Safety — pre-program checks and the standards that keep students secure end to end Escalations — resolving issues as they arise, then improving the process so they don't return This matters more here than in most places. Redwood works in a niche that's setting the benchmark for trust and safety in travel in India — and operations is where that promise is kept.
The role reports to our Head of Operations. We're looking for someone with the maturity to hold it: several years of real operations experience in travel, events, or hospitality, and a high sense of ownership for work where the details genuinely matter.
If you want to drive operational excellence in a place where it truly counts — we'd like to meet you.
HSR Layout, Bengaluru · Full time