Firewall Support Manager
Location: Vadodara Office
Shift time: US shift time
This Position
We are seeking a highly skilled and experienced Firewall Support Manager to join our team. This position will be responsible for overseeing the implementation, configuration, and maintenance of the organization's firewall systems to ensure the security and integrity of the network. This role involves managing a team of Lead (1) and support engineers (25), across UK & Philippine & India and coordinating with other IT departments and ensuring compliance with security policies and procedures. This role requires robust technical expertise, strategic thinking, excellent communication skills and strong team management skills.
Key Responsibilities:
Oversee the configuration, administration, and maintenance of firewall (Forti Gate & Meraki) systems. Ensure firewalls are updated with the latest security patches and firmware. Monitor firewall performance and security logs to identify and mitigate potential threats. Develop and implement Firewall systems strategies,



policies and procedures to safeguard the company's systems, networks and data Conduct regular assessments and audits to identify vulnerabilities and recommend corrective actions Manage the deployment and maintenance of security tools, such as firewalls, intrusion detection/prevention systems and antivirus software Monitor security logs and alerts for suspicious activities and respond to security incidents in a timely manner Collaborate with cross-functional teams to integrate security best practices into software development lifecycle and infrastructure deployment processes Stay up to date on emerging threats, vulnerabilities and security technologies to proactively mitigate risks Provide guidance and support to internal teams on security-related matters, including incident response, data protection and access control Conduct security awareness training and workshops for employees to promote a culture of security awareness an

📌 Manager firewall support (Vadodara)
🏢 VikingCloud India
📍 Vadodara