About the Company
Zing HR is a leading AI-enabled, cloud-based Human Capital Management (HCM) platform that helps enterprises manage their complete employee lifecycle — from hire to retire. With a robust presence across India and global markets, Zing HR empowers organizations with scalable HR automation, payroll, compliance, performance management, and workforce analytics solutions.
About the Role
Customer Support Executive – HRMS
Experience: 2-3 Years
Location: Mumbai
Employment Type: Full-Time
Responsibilities
Provide functional support to clients on HRMS application Resolve user queries via calls, emails,



and ticketing systems Assist clients with system navigation and issue resolution Coordinate with internal teams for escalations Ensure SLA adherence and client satisfaction Qualifications
Candidates with experience in HRMS domain (Customer Support / Functional Support) OR MBA in HR (with relevant internship / 1–2 years' experience preferred) Required Skills
Good communication skills Basic understanding of HR processes (Payroll, Attendance, Leave, PMS) Client handling experience Problem-solving mindset Preferred Skills
Good communication skills Basic understanding of HR processes (Payroll, Attendance, Leave, PMS) Client handling experience Problem-solving mindset

📌 Customer support executive (Mumbai)
🏢 ZingHR
📍 Mumbai