Job Title: Cash Management Analyst
Shift Timing: 10:30 PM-7:30 AM
Experience Required: 1.5-3 Years
Requires 5days Working from Office.
Interview Mode: Inperson Interview
Job Description:
Reconciliation, book keeping, balance sheet, forecasting, treasury / vault management, Excel is mandatory.
Key Responsibilities
Develop and maintain robust knowledge of cash management principles, processes, and regulatory requirements. Provide end-to-end cash management support for an assigned region (approx. 250 ATMs; $5–10 M monthly throughput). Cash Operations & Monitoring
Monitor daily ATM and customer performance, ensuring adherence to SLAs and KPIs. Analyse transaction data to identify trends, performance gaps, and opportunities for optimization. Proactively manage cash levels to prevent outages, including identification and resolution of cash‐out risks. Initiate fund transfers and drawdown requests between funding and correspondent bank accounts. Dispatch cash handlers or service personnel for replenishment, maintenance, or issue resolution as required. Forecasting & Reporting
Develop and adjust cash demand forecasts based on usage patterns and operational requirements. Track actual vs. forecasted usage and implement corrective actions. Produce monthly performance reports with insights and recommendations for stakeholders. Vendor & Stakeholder Management
Liaise with cash-in-transit (CIT) providers to optimize replenishment schedules and service delivery. Support new customer onboarding and ensure smooth operational integration. Act as a point of contact for customer issues, ensuring timely resolution or escalation. Issue Resolution & Continuous Improvement
Investigate ATM downtime, transaction issues, and carrier discrepancies (overages/shortages). Identify root causes of low-performing terminals and implement corrective actions. Recommend and implement service improvements to enhance customer experience and operational efficiency. Documentation & Compliance
Ensure procedura