About CC33
CC33 is a boutique agency with big ideas, providing tailored marketing solutions designed to meet specific sales and marketing needs.
With a complete range of marketing services available, CC33 delivers customised solutions that align with each client's business objectives and growth goals.
By working with CC33, businesses can reduce the risks associated with outsourcing sales and marketing functions while benefiting from strategic, results-driven support tailored to their requirements.
About the role :
Location - Bangalore, India
Employed by ADPCX | Working for CC33
Working Hours - 1:30 pm - 10:30 pm IST / 9 am - 6pm BST, Monday- Friday
Would you like an engaging customer service role where no two calls are the same?
The role is taking inbound calls from a number of different clients which include: local authorities and a mixture of blue chip and SME businesses. You will be the first point of contact for customers, answering incoming calls, listening carefully to queries and dealing with them professionally and patiently. We are looking for confident,



reliable and committed people to join our office-based inbound call handling team. A clear and articulate telephone manner and excellent attention to detail are essential
Main duties include:
- Taking inbound calls from a variety of customers based in UK and Scotland
- Accurately record all details on the script, including name, number, and detailed messages.
-Follow each script accurately.
-Take your own initiative on calls while following the script.
-Utilise computerised systems for administrative tasks.
What we're looking for:
Experience in dealing with UK clients is essential for this role. Excellent spoken and written English ( tests will be done) Calm, patient and professional telephone manner Good listening and communication skills Reliable and committed attitude Excellent phone etiquette and communication abilities. Strong competency in following scripts. In return you can expect:
Open plan, mat

📌 Inbound voice specialist (Bengaluru)
🏢 CC33 Global
📍 Bengaluru