Position Title - Assistant General Manager – Operations & Business Development
Department - Operations and Business Development
Location - North & East Region, India
Reports To - Head - Operation & BD
Indirect Reports - Operations Team and Site Teams through reporting structure
Job Purpos
The General Manager – Operations & Business Development will be responsible for managing regional parking operations, ensuring service excellence, driving business growth, improving profitability, maintaining client relationships, and ensuring compliance with company standards, SLAs, statutory requirements, and operational processes across North & East Region
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A. Key Performance Are
Manage end-to-end car park business operations across assigned territories Drive operational excellence, customer satisfaction and service quality Lead business development, client acquisition and revenue growth initiatives Ensure contract compliance, profitability and effective performance management Prepare and monitor key MIS reports for operational and business performances . B. Key Responsibilities Are




Operations Management
nt Manage multi-site parking operations; ensure SOP adherence, SLA compliance, audits, manpower planning, productivity improvement, safety and service standard
Business Development
Identify current opportunities across airports, malls, hospitals, commercial properties, real estate, smart mobility and parking infrastructure projects; manage proposals, tenders, negotiations and closures
. Client Relationship Management
Act as key relationship owner for clients; conduct reviews, resolve concerns, improve retention and identify expansion opportunities
Financial Management
Drive revenue, profitability and EBITDA objectives; monitor budgets, forecasting, billing, collections, cost controls and site profitabilities
. Contract & Risk Management
Manage commercial terms, pricing, contractual obligations, risks and approval
Team Leadership
Lead Regional Managers, Operations Managers and site

📌 Agm - operations & business development (Gurugram)
🏢 MNC in Parking solutions
📍 Gurugram