Quality Manager | Starcrest Services Pvt. Ltd. | Hyderabad | Pune / Mumbai
About Us Starcrest Services is a trusted Integrated Facility Management company serving premium clients across IT/Corporate, BFSI, Manufacturing, and more. Backed by a leadership team of Army Veterans and corporate professionals, we deliver soft services, technical services, security, and fleet management across India — with clients including Amazon, Microsoft, Honda, and Pepsi Co.
We're looking for an experienced Quality Manager to join our Operations team and play a critical role in driving service excellence across our facility management sites.
If you have a sharp eye for process compliance, a structured approach to audits, and the ability to work across multiple sites — we'd love to hear from you.
What you'll do:
Conduct skill assessments for recent hires and identify competency gaps
Validate training effectiveness through on-ground observations
Audit SOP compliance across client sites and publish structured findings




Develop joint action plans with Site Leads and Trainers — and track closure
Support process standardization and continuous improvement initiatives
Monitor customer-facing service quality and guide corrective action
Ensure site-level safety and compliance readiness
What we're looking for:
Minimum 5 years in soft services / facility management
Experience with premium office spaces or hospitality environments
Background in Hotel Management (Housekeeping & Operations preferred)
Proficiency in audit documentation, Excel, and reporting tools
Strong communication, high integrity, and a process-first mindset
This is a field-based role — you'll travel across city sites per audit schedules, with flexibility based on operational needs.
Send your CV to
Hiring Now #Facility Management #Audit Manager #Quality Assurance #Soft Services #FMJobs #Hyderabad #Pune #Mumbai #Starcrest Services

📌 Quality manager (Gurugram)
🏢 Starcrest India
📍 Gurugram