Location: Safdarjung Enclave, New Delhi
CTC: 3 – 3.6 LPA (Based on Experience) + Attractive Performance Incentives
Working Days: 6 Days a Week About the Role
We are looking for an enthusiastic and customer-focused Tele Sales Executive to drive customer retention, repeat purchases, and revenue growth. The ideal candidate should be confident in communicating with customers through calls and Whats App, understand customer needs, and convert existing leads into repeat business while delivering an exceptional customer experience.
If you enjoy interacting with customers, building long-term relationships, and achieving sales targets, we'd love to hear from you. Key Responsibilities
Engage with existing and potential customers through outbound calls and Whats App communication. Execute customer retention and retargeting campaigns to increase repeat purchases. Convert inactive customers into active buyers through personalized follow-ups. Handle inbound customer inquiries and provide prompt product recommendations.
Build solid customer relationships through proactive engagement and excellent service. Follow up on abandoned carts, previous buyers, and marketing leads to maximize conversions. Coordinate with the marketing team to execute promotional campaigns and special offers. Maintain accurate customer records and follow-up schedules in the CRM. Resolve customer concerns professionally and ensure a seamless buying experience. Meet and exceed daily, weekly, and monthly sales and conversion targets. Gather customer feedback and share actionable insights to improve products and customer satisfaction. Requirements 1–3 years of experience in Tele Sales, Customer Retention, Customer Success, or Inside Sales. Excellent communication skills in Hindi and English (additional regional languages are a plus). Experience with Whats App Business, CRM tools, and outbound calling. Strong persuasion, negotiation, and relationship-building skills. Customer-first mindset with the ability to ha