About the Role
We are seeking a highly skilled Senior Product Manager, Comet to lead the strategy,
development, and delivery of Comet, Innovaccer's AI-powered patient access and contact
center platform. Comet is a live product serving multiple provider group and enterprise health
systems customers, managing intelligent scheduling, referral management, and inbound /
outbound patient engagement across voice AI, EHR integrations, and contact center workflows.
This role combines robust technical product leadership, healthcare domain understanding, and
hands-on experience with modern AI systems to build scalable, reliable, and production-grade
capabilities.
You will own the end-to-end product lifecycle for Comet's AI-driven platform - spanning voice AI
and telephony workflows, LLM-powered scheduling and intent extraction, referral management,
EHR integrations, and AI evaluation frameworks - working closely with engineering, data
science, customer success, and customer-facing teams. This is a high-visibility role at the center
of Innovaccer's $100 M contact center growth thesis,



with direct impact on account retention and
platform capability development.
Key Responsibilities
Product Strategy & Delivery
Define and own the product vision, strategy, and roadmap for Comet. Identify opportunities to
apply AI across patient access workflows by assessing customer needs, market trends, and
regulatory realities.
• Translate complex requirements into clear, prioritized product roadmaps and execution
plans.
• Lead end-to-end feature delivery: PRDs, user stories, acceptance criteria, release
planning, and iteration.
• Own backlog grooming and sprint prioritization in partnership with Engineering and
Design.
• Drive high-quality UX for AI-assisted workflows, balancing automation with patient safety,
operator control, and clinical accuracy.
AI Voice & Contact Center
Own end-to-end product development for the Comet AI voice agent, including call routing, IVR
configuration, conversation

📌 Senior product manager (Noida)
🏢 Innovaccer
📍 Noida